Terms of Service

Terms of Service

OVERVIEW

Welcome to π’π’π’šπ’—π’†π’“π’‚π’†β„’.

Throughout this website, the terms β€œwe,” β€œus,” and β€œour” refer to π’π’π’šπ’—π’†π’“π’‚π’†β„’, operated by "SOUL SISTER'S KITCHEN" LLC.

Our online store provides customers with access to kitchen essentials, household products, product information, customer support, and related shopping services (collectively referred to as the β€œServices”).

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and all policies referenced on this website.

Please review these Terms carefully before using our Services. If you do not agree with these Terms, please discontinue use of our website.

SECTION 1 - USING OUR WEBSITE

By accessing or purchasing from π’π’π’šπ’—π’†π’“π’‚π’†β„’, you confirm that:

  • You are legally permitted to enter into this agreement in your location
  • The information you provide is accurate and complete
  • You will use our website only for lawful purposes

You are responsible for maintaining the confidentiality of any account information and for all activities conducted through your account.

We reserve the right to refuse service, restrict access, or terminate accounts that violate these Terms.

SECTION 2 - PRODUCTS AND INFORMATION

We make every effort to display our products accurately, including descriptions, images, features, and specifications.

However, please understand that:

  • Product colors may appear slightly different depending on your device settings
  • Product details may be updated or improved without prior notice
  • Availability may change based on inventory levels

We do not guarantee that all product descriptions, images, or website content will always be completely error-free.

SECTION 3 - ORDERS AND PURCHASES

When you place an order through our website, you are submitting a request to purchase products from π’π’π’šπ’—π’†π’“π’‚π’†β„’.

All orders are subject to acceptance and availability.

We reserve the right to:

  • Cancel or decline orders when necessary
  • Correct pricing errors
  • Limit quantities purchased by individuals or regions

Your order will only be considered accepted after payment has been successfully processed and an order confirmation has been issued.

Customers agree that purchases are intended for personal household use and not unauthorized resale.

SECTION 4 - PRICING AND PAYMENTS

All prices displayed on our website are listed in United States Dollars (USD).

Prices, promotions, discounts, and availability may change at any time without notice.

You agree to provide accurate payment and billing information when completing your purchase.

By submitting payment information, you confirm that:

  • You are authorized to use the payment method provided
  • All billing details are accurate
  • Your payment provider has approved the transaction

Applicable taxes, shipping fees, or additional charges may apply depending on your location.

SECTION 5 - SHIPPING AND DELIVERY

We work with trusted fulfillment partners to deliver your orders efficiently.

Estimated delivery times provided on our website are for reference only and are not guaranteed delivery dates.

π’π’π’šπ’—π’†π’“π’‚π’†β„’ is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs procedures
  • Events outside our reasonable control

Once your order has been transferred to the shipping carrier, responsibility for transportation is handled according to carrier policies.

SECTION 6 - INTELLECTUAL PROPERTY

All content displayed on the π’π’π’šπ’—π’†π’“π’‚π’†β„’ website, including:

  • Brand name
  • Logos
  • Product images
  • Website design
  • Text content
  • Graphics
  • Marketing materials

is owned by or licensed to π’π’π’šπ’—π’†π’“π’‚π’†β„’ and protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any website materials for commercial purposes without prior written permission.

SECTION 7 - THIRD-PARTY SERVICES

Our website may include access to third-party services, applications, or links.

These third-party services are provided independently, and we do not control or guarantee their content, availability, or performance.

Your use of third-party services is at your own discretion and subject to their own terms and policies.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to external websites operated by third parties.

We are not responsible for:

  • The accuracy of third-party information
  • The content of external websites
  • Products or services provided by third parties

Any transactions completed through external websites are subject to those third parties’ policies.

SECTION 9 - SHOPIFY PLATFORM

Our online store is powered by Shopify, which provides the technology infrastructure that allows us to operate our ecommerce services.

However, purchases made through our store are transactions directly between customers and π’π’π’šπ’—π’†π’“π’‚π’†β„’.

Shopify is not responsible for products purchased, order fulfillment, customer service, or disputes between customers and our business.

SECTION 10 - PRIVACY

Your privacy is important to us.

Any personal information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge that you understand how your information may be collected, processed, and used to provide our services.

SECTION 11 - CUSTOMER FEEDBACK

If you provide reviews, comments, suggestions, or other feedback, you grant π’π’π’šπ’—π’†π’“π’‚π’†β„’ permission to use such content for improving products, services, and marketing purposes.

You confirm that:

  • Your feedback is truthful
  • You own the rights to submitted content
  • Your submission does not violate another party’s rights

We reserve the right to remove content that is unlawful, offensive, misleading, or inappropriate.

SECTION 12 - ERRORS AND UPDATES

Occasionally, our website may contain errors related to:

  • Product descriptions
  • Pricing
  • Promotions
  • Availability
  • Shipping information

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information.

SECTION 13 - PROHIBITED ACTIVITIES

You agree not to use our website to:

  • Violate any applicable laws
  • Harm or interfere with website operations
  • Attempt unauthorized access
  • Copy or exploit website content
  • Upload harmful software
  • Submit fraudulent information

Violation of these Terms may result in restriction or termination of access.

SECTION 14 - DISCLAIMER

Our website and products are provided on an β€œas available” basis.

While we strive to provide accurate information and quality products, we do not guarantee that:

  • Website access will always be uninterrupted
  • Information will always be completely error-free
  • Products will meet every individual expectation

Your use of our Services is at your own discretion.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, π’π’π’šπ’—π’†π’“π’‚π’†β„’ and "SOUL SISTER'S KITCHEN" LLC shall not be responsible for indirect, incidental, or consequential damages arising from:

  • Website usage
  • Product purchases
  • Service interruptions
  • Third-party services

SECTION 16 - INDEMNIFICATION

You agree to protect and hold harmless π’π’π’šπ’—π’†π’“π’‚π’†β„’, its partners, employees, and service providers from claims or damages resulting from:

  • Your violation of these Terms
  • Your misuse of our Services
  • Your violation of applicable laws

SECTION 17 - SEVERABILITY

If any section of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain effective.

SECTION 18 - CHANGES TO THESE TERMS

We may update these Terms of Service periodically.

Any changes will become effective once posted on this page.

We encourage customers to review this page regularly for updates.

SECTION 19 - GOVERNING LAW

These Terms shall be governed and interpreted according to applicable laws in the jurisdiction where "SOUL SISTER'S KITCHEN" LLC operates.

SECTION 20 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

π’π’π’šπ’—π’†π’“π’‚π’†β„’ Customer Support

πŸ“§ Email:
service@olyverae.com

Company:
"SOUL SISTER'S KITCHEN" LLC

Registration Number:
4528338

Business Address:
1259 AVONDALE AVE.
TOLEDO, OH 43607
United States